Thanks for using our products and services ("Service").
The Service is provided by ONRISEDIGITAL LTD ("OnRiseDigital," “we,” “us” or “our”), located at 72 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. By using our Service, you are agreeing to these terms. Please read them carefully.
Website: www.wepickupthephone.com
Description of Service
OnRiseDigital provides access to AI Voice Agents, which can be integrated with various platforms and accessed via a web interface. The Service may include certain communications from OnRiseDigital, such as service announcements and administrative messages, related to the provision of the Service. Unless explicitly stated otherwise, any new features or tools released by us in relation to the Service shall be subject to this Agreement.
The Service requires access via an internet or network connection. You are responsible for obtaining the necessary connectivity and associated fees (such as internet service provider charges) to access the Service. Additionally, you must procure and maintain all equipment necessary to connect to the Service. The quality of your experience may depend on your connectivity and equipment, and OnRiseDigital is not responsible for any claims or losses arising from these factors.
Registration and Use of Service
As a registered user of OnRiseDigital’s Service, you represent that you are of legal age to form a binding contract. You also agree to:
Provide accurate and complete information during the registration process ("Registration Data").
Maintain and promptly update the Registration Data to keep it accurate and complete.
If any information provided is found to be inaccurate or incomplete, OnRiseDigital reserves the right to suspend or terminate your account. You also represent and warrant that you have the relevant rights and permissions to the information provided during your use of the Service. You grant OnRiseDigital a worldwide, non-exclusive, royalty-free license to use this information for the purposes of providing the Service.
The Service is for internal use only and must not be used to create a similar or competitive product.
No Resale or Redistribution of Service
You are permitted to use the Service internally within your organization for outreach purposes. Multiple users within the same organization can use the Service. However, except as expressly authorized by OnRiseDigital, you agree not to reproduce, duplicate, copy, sell, trade, resell, modify, or create derivative works from any portion of the Service, including access credentials or computer code.
You are responsible for all activity conducted through your account and for maintaining the confidentiality of your login credentials.
Intellectual Property
Using our Service does not grant you ownership of any intellectual property rights in the Service or the content you access. All intellectual property rights, including underlying technology, modifications, and work products, remain the property of OnRiseDigital. Access to the Service is granted solely for its intended use.
Account Access
Account registration must be completed by a human. Automated account creation is not permitted. A single login cannot be shared across multiple users outside your organization. We reserve the right to suspend or terminate access if we detect unauthorized use of login credentials. You are responsible for maintaining the security of your account.
Service and Marketing Messages
By registering an account, you consent to receive email notifications from OnRiseDigital, including product updates, tips, tutorials, and system messages. Optional marketing emails, such as promotional offers and updates, can be unsubscribed from at any time via the link provided in the email.
Refund Policy
Refunds are provided at OnRiseDigital’s discretion. If you are dissatisfied with the Service, you may contact us to request a refund, which will be reviewed on a case-by-case basis.
Cancellation of Service
By OnRiseDigital: We reserve the right to cancel the Service for reasons including, but not limited to:
Breach of these terms.
Unauthorized use of the Service.
Harmful actions towards our reputation or Service.
Legal obligations or insolvency proceedings.
By the User: Contracts renew automatically unless canceled with at least five days' written notice before renewal. Cancellation can occur at any time upon written request.
Data Collection and Use
You agree that OnRiseDigital may anonymize and aggregate data you share with the Service for improvement purposes. For additional details about how we handle data, please refer to our Privacy Policy.
Modifications to Service
OnRiseDigital reserves the right to modify, add, or remove features or functionalities of the Service at any time. Minor edits to the Service are free; substantial changes may incur a fee. Pricing for the Service is subject to change, and any changes will take effect upon notice.
Taxes and Fees
Prices quoted are exclusive of local taxes and fees. You are responsible for paying any applicable taxes and fees, including VAT. If you are exempt from taxes, you must provide valid documentation to info@wepickupthephone.com. All payments must be made free of withholding taxes. Additional taxes incurred due to cross-border transactions are the user’s responsibility.
Unauthorized Uses
You must not:
Modify, hack, or reverse-engineer the Service.
Transmit malicious code or disrupt the Service’s integrity.
Use automated tools outside of OnRiseDigital’s provided APIs.
Violation of these terms may result in termination, suspension, or legal action.
Third-Party Integrations
OnRiseDigital integrates with various third-party platforms. Users seeking specific information about these integrations should contact our support team at info@wepickupthephone.com.
Indemnity
You agree to indemnify OnRiseDigital against any claims, damages, or losses arising from:
Breach of these terms.
Infringement of intellectual property rights.
Violation of applicable laws.
Liability for Service
The Service is provided "as is" without any warranty. To the extent permitted by law, OnRiseDigital disclaims liability for:
Loss of profits, revenue, or data.
Indirect or consequential damages.
Amounts exceeding the fees paid in the last 12 months.